---
title: Getting Help with Scaffold
description: How to Access Support, Documentation, and Live Assistance
---
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1. [Scaffold Docs](https://scaffold.terrier.llc/docs)
2. [Introduction](https://scaffold.terrier.llc/docs/introduction)
# Getting Help with Scaffold
## How to Access Support, Documentation, and Live Assistance
We’re here to make sure you get the most out of Scaffold. Whether you’re using **Scaffold Lite** or **Scaffold PRO**, there are multiple ways to get help, find answers, and reach our support team.
---
### **1\. In-Module Help Links**
At the top of every Scaffold module, you’ll find quick links to **Documentation** and **Support**. These links take you directly to the most relevant setup guides, tutorials, or troubleshooting articles for that specific module.
---
### **2\. Always-Updated Documentation**
The official Scaffold documentation at [**getscaffold.app/docs**](https://getscaffold.app/docs) is your primary source for product information.
It’s updated regularly to reflect the latest theme releases, new modules, and feature improvements. Bookmark it for quick reference whenever you need guidance.
---
### **3\. Contacting Support**
If you need personalized help, our support team is available through multiple channels:
- **Phone:** +1 (215) 607-8620
- **Email:** [support@getscaffold.app](mailto:support@getscaffold.app)
- **Live Chat:** Use the chat widget at the **bottom right corner** of any page on our website for real-time assistance.
Our support specialists are available during regular business hours and will respond as quickly as possible.
---
### **4\. Scaffold Support Portal**
Scaffold PRO users have access to our **Support Portal**, where you can:
- Open new support tickets
- View and manage existing tickets
- Track response updates
When you download **Scaffold PRO**, you’ll automatically receive an email invitation to create your login for the Scaffold Support Portal.
Once registered, you can log in anytime to manage your requests at:
👉 [getscaffold.app/support](https://getscaffold.app/support)
---
### **5\. When to Use Each Option**
| **Need** | **Best Option** |
| --- | --- |
| Quick setup or configuration answers | Documentation or in-module links |
| Technical troubleshooting | Email or support ticket |
| Urgent questions | Live chat or phone |
| Tracking issues | Support Portal |
---
> **Tip:** For the fastest resolution, include screenshots, page URLs, and a short description of what you’re trying to do when submitting a support request.
- [Introduction](https://scaffold.terrier.llc/docs/introduction)
- [Getting Started](https://scaffold.terrier.llc/docs/getting-started)
- [Building Pages](https://scaffold.terrier.llc/docs/building-pages)
- [Modules](https://scaffold.terrier.llc/docs/modules)
- [Blog Setup](https://scaffold.terrier.llc/docs/blog-setup)
- [Release Notes](https://scaffold.terrier.llc/docs/release-notes)
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